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Email Support
For detailed inquiries or issues that require attaching files.
support@sofi.cashWhatsApp Support
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593 98 630 2879(WhatsApp)Response Times
General Inquiries
1-24 hours
Technical Issues
1-4 hours
Useful Information for Your Inquiry
- Describe your problem or question in detail
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- If it's an error, include any message that appears
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Help Articles
How to link a new email
Instructions to add a new email account to Sofi app. Step-by-step guide for linking Gmail accounts.
My email got unlinked, what should I do?
If your email got unlinked from Sofi, learn how to reconnect it easily and keep your transactions safe. Quick help guide for Sofi users.
How to unlink my email?
Step-by-step guide to unlink your email from Sofi. Keep your account secure and manage your linked emails easily.