My email got unlinked, what should I do?
Help Article
Don't worry, this is completely normal
If you received a notification that your email was unlinked, there's no need to panic. This can happen occasionally due to Google's security measures.
If your email got unlinked from Sofi, learn how to reconnect it easily and keep your transactions safe. Quick help guide for Sofi users.
Simple and Quick Solution
To solve this, you simply need to go to the Linked Emails section and click the add button to link your email again.
💡 Relax: Don't worry, your email won't be duplicated and your previously recorded transactions will not be affected.
Steps to re-link your email
- Go to the Linked Emails section in your application.
- Look for the add button (+).
- Click to add a new email.
- Follow the on-screen instructions to link your Gmail account again.
- All done! Your email will be linked and working normally.